TERMS & CONDITIONS
At Judy Medway Divinely Feminine Shop we respect our customers, their privacy and work towards ensuring their buying experience is a pleasant one. Items for sale within this store are unique items, handcrafted by DivinelyFeminineCreations. Items and advertising material are the sole property of Judy Medway Divinely Feminine Creations not for reproduction by any other third party or seller.
PRIVACY POLICY
The privacy of your personal details is important to us. We do not disclose any of your personal details to any third parties. Our site has the safety of a SSL certificate to ensure your protection. Your name and contact details are used solely for the purpose of purchase processing and postal delivery. While browsing and shopping in our online store your purchases are processed within a safe SSL payment gateway. The Paypal and Square payment gateways for processing your purchase payment are trusted worldwide known payment facilities for processing credit, debit and payment options that is secure, safe and reliable.
RETURN POLICY
Every item dispatched in the DivinelyFeminineCreations shop is checked for quality and matched to your purchase requirements. All items are securely packaged to ensure safe delivery to you. If for any reason you are not happy with your purchase please contact us on receipt of your goods so we can resolve any issues. We are happy to exchange unworn/unused items for other colours or sizes if available. In this case the return postage is paid by the buyer. These items are to be returned in undamaged condition in original packaging so the item's resale is not affected.
If you have any other query about your purchase would you please contact us to discuss your concerns so we can work to resolve any issues.
Custom made items are made unique to the buyer's requirements and size and cannot be cancelled as they are not stock items. As these items are made on checking with the customer's choices and requirements this is not usually an issue.
Items are packed to ensure they are adequately packed to avoid damage. We work to keep our customers happy so please contact us if you would like more details on any of our items pre purchase.
Items that are to be returned with be notified of the mailing return address, return postage costs are the buyer responsibility.